We thank you very much for your purchase of Les Rallizes Dénudés / ’67-’69 STUDIO et LIVE (CD).
Unfortunately it has come to our attention that due to a regrettable manufacturing error, a portion of CDs with digital noise affected audio for track 3 “Vertigo or My Conviction” and track 4 “Soap Bubbles” have gone out in the shipment.
We are very sorry for this error and apologize deeply for the trouble. We would like to ask all customers who have received the defective discs and would like them replaced, to mail us the affected disc, along with your name, address, telephone number and e-mail address, clearly written on a piece of paper and sent together with the disc. Please do not send anything other than the disc itself, and an accompanying paper with your name, address and telephone number.
To all customers who mail in the affected discs, we will send back the correct audio disc as well as reimbursement of your postage fees in the form of postage stamps in the equivalent amount, from October 28 and after.
The correct discs will be sent out as soon as possible as the returned discs are received. Please be careful not to send an unaffected disc by accident. The details regarding how to identify the discs affected by digital noise will be given below.
Please note that the three LP titles due for release on December 7, 2022, are not affected. Please understand, however, as to the nature of analog records, some audio noise may be present depending on the music and playback conditions.
Product details:
Release date: 12th Oct. 2022
Artist: Les Rallizes Dénudés
Title: ’67-’69 STUDIO et LIVE (CD)
Label: The Last One Musique / Tuff Beats
Format: CD
Catalog number: UBCA-1073
Barcode: 4580187180796
Tracks affected by noise:
Track 3 “Vertigo or My Conviction” 2:32
Track 4 “Soap Bubbles” 2:39
How to tell whether it is a defective disc or a good disc:
The defective discs have the number UBCA-1073 on the inner backside of the disc.
The good discs have the number UBCA-1073-3 on the inner backside of the disc.
Mail-in address for returns:
Please mail exchanges to:
Les Rallizes Dénudés / ’67-’69 STUDIO et LIVE (CD) – EXCHANGES
Tuff Beats Co., Ltd.
2-11-3 Gohongi
Meguro-ku, Tokyo 153-0053 Japan
Again, we give our deepest apologies for the inconvenience and trouble caused to our customers by this error.
All defective discs with the above noted number will be accepted for return and exchange, including those purchased at any retail store or online site.
Please be aware that the retail stores or online sites themselves will not be able to accept defective discs for exchange.
For all inquiries please contact:
Tuff Beats Co., Ltd.
Les Rallizes Dénudés / ’67-’69 STUDIO et LIVE (CD) – EXCHANGES
Tel: +81(3) 6412-8977
Email: web-master@tuff-beats.com